Contact us

We read every message and usually reply within two business days.

Help with a conversion or a bug

Email hello@turboconvert.io and tell us:

  • the tool you used (for example PDF to Word),
  • your browser and device (for example Chrome on Windows 11, Safari on iPhone),
  • what you expected and what happened instead.

Please don’t attach confidential files. If a specific file fails, a similar file without personal data helps us reproduce the problem.

Ideas and missing formats

Missing a tool or a format? Send it to hello@turboconvert.io. Requests from users decide what we build next.

Privacy requests

For any question about your personal data or to exercise your rights under the GDPR, write to privacy@turboconvert.io. Remember that we never receive the files you convert — see our privacy policy.

Press and partnerships

Email hello@turboconvert.io with “Press” or “Partnership” in the subject line.